Ocean Spa Hotel | Cancun ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Blvd. Kukulkan, Km. 3.5, Zona Hotelera, Cancun, Mexico, 77500

Ocean Spa Hotel offers excellent service with serene views of the Caribbean Sea and Isla Mujeres, suited for families and couples. This mid-range all-inclusive resort features extensive dining options and a variety of recreational activities.

Rooms & Amenities

Ocean Spa Hotel features 152 rooms with options for sea, pool, or garden views and ample space for up to four guests. Rooms include amenities such as air conditioning, laptop-compatible safes, and private balconies or terraces. This Cancun hotel offers in-room jacuzzis and hydrotherapy showers for added comfort.

Dining Options

Dining options at Ocean Spa Hotel include a buffet restaurant serving international cuisine and several à la carte options featuring Mexican, Italian, and Asian specialties. The onsite pizzeria offers wood-fired pizzas and calzones created by skilled chefs. Guests can enjoy private dining setups by the sea or pool.

Leisure & Activities

The hotel hosts daily activities for all ages, including yoga, water sports, and beach volleyball. Guests can relax at the beach club, which provides sunbeds and shade from palapas. Ocean Spa Hotel also features a full-service spa with various treatments available.

Services & Local Area

Ocean Spa Hotel offers several amenities including a playground area, kids zone, and multiple pools for leisure. The hotel provides concierge services, Wi-Fi in public areas, and convenient access to transportation options including buses and colectivos to local attractions. Nearby landmarks include El Eden Ecological Reserve and Playa Las Perlas.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

4 persons

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Cancun 3.7 mi

Airports

Isla Mujeres (ISJ) 12.7 mi

Cancun (CUN) 13.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Experience

I highly recommend the Mexican restaurant at Ocean Spa Hotel. It's a hidden gem where you don't even need to be a guest to enjoy dinner! The food is incredibly delicious, with a variety of regional dishes and separate spicy options. The service was impressive, thanks to the attentive team led by chefs Rosa and Agustín, along with waiters Román and Miguel. Dining here was truly a highlight of my stay.

Howard123. USA, 2024-06-15Read full review on

Relaxing Yoga Sessions

The morning yoga sessions with Isabel were fantastic! One morning, I was the only participant and she tailored the class to my personal needs. She taught me stretches and techniques that have greatly benefited me. The tranquil setting added to the experience, making it the perfect way to start my day!

Emma92. UK, 2024-07-28Read full review on

Fun for Kids

Ocean Spa Hotel has great kids' amenities that kept my children entertained for hours. The kids' zone offered enough fun activities that they couldn't get enough of. It was a relief to know they were happily occupied, allowing me to relax and enjoy my vacation.

FrederickK. Canada, 2024-08-10Read full review on

Comfortable Room with Beautiful Views

I enjoyed my stay in a spacious room with lovely views of the resort’s grounds. While the furnishings were basic, the cleanliness and layout made it feel welcoming. It was nice to relax in my room after enjoying all the amenities the hotel has to offer.

Gerald_7. Australia, 2024-08-25Read full review on

What’s included

General

Non-smoking property
Free Wi-Fi
Free parking
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Currency exchange
ATM/Cash machine
Gift/Newsstand
Beauty salon

Sports & Fitness

Outdoor tennis court

Services

Paid city shuttle
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Wedding services
Bell staff/Porter

Dining

Continental breakfast
Restaurant
Poolside snack bar
Coffee/Tea in lobby
Free breakfast

Children

Paid babysitting/ Child services
Children's pool

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Beach towels
Sun loungers
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Treatment room

Room features

Air conditioning
In-room safe
Terrace
Balcony

Bathroom

Hair dryer

Media

Television
Telephone

Location

Blvd. Kukulkan, Km. 3.5, Zona Hotelera, Cancun, Mexico, 77500

Map view

street view

Blvd. Kukulkan, Km. 3.5, Zona Hotelera, Cancun, Mexico, 77500

City landmarks

Beach

Playa Langosta

4600 ft

Church

Parroquia de Cristo Resucitado

1.3 mi

Blvd. Kukulkan 5. 5 Playa Langosta

Float Fun Cancun

4200 ft

Blvd. Kukulcan km.5

Galeon Capitan Hook

2300 ft

Blvd. Kukulcan Km. 4.5

Jardin del arte

4300 ft

CancunMexico

El Eden Ecological Reserve

3400 ft

Andiani Travel Group

4100 ft

Monumento a los Ninos Heroes

4100 ft

Beach

Playa Las Perlas

1.0 mi

Av. Bonampak

Malecon Tajamar

1.5 mi

Market

Mercado 28

2.9 mi

Beach

Playa Tortugas

1.5 mi

Kukulcan Boulevard

Club De Playa

1.2 mi

Night club

Barezzito Puerto Cancun

1.5 mi

Harbour

Aquatours Cancun

1.5 mi

Kukulcan Boulevard

Playa Tortuga Ferry Terminal

1.5 mi

Marina Adventure Bay

Bungee in Cancun

1.5 mi

Blvd. Kukulkan k.m. 3.5

Sail Away Cancun

1.5 mi

Cnr Avs Bonampak & Sayil Bullring SM 4A Lote 1

Plaza de Toros Cancun

1.9 mi

Golf Course

Puerto Cancun

1.9 mi

Mall

Malecon Americas Cancun

1.9 mi

Event hall

B2B Center Cancun

1.9 mi

Store

Superama Bonampak

2.0 mi

Night club

ANTIQUE Puerto Cancun

1.9 mi

Calle Fuego #2

Amigos de Sian Ka'an

2.0 mi

Square

Las Palapas

2.5 mi

Arrecifes

2.2 mi

77500

Palapas, Cancun

2.5 mi

Av. Tulum Esquina Contoy Edificio Plaza Mayaland Local 1

CrossFit Revolver Cancun

2.2 mi

Nearby

Blvd. Kukulcan Km 4.5 Terminal Playa Linda Hotel Zone

Scenic Tower Cancun

1800 ft

Restaurants

Carnitas Michoacan

1.3 mi

Blvd. Kukulkan MZA.30 Km. 3.5 Zona Hotelera

Las Quekas

800 ft

Restaurant

Las Hijas De La Tostada Cancun

1000 ft

km 3.5 Blvd. Kukulcan

Las Hijas De La Tostada

1.1 mi

Boulevard Kukulcan,166 Hotel Zone

Deli Barlovento

1.3 mi

Calle Del Pescador Km 4

Sirenas Raw Bar

1600 ft

Blvd. Kukulcan Km. 4.5

Cocos and Grill

1700 ft

Blvd Kukulcan KM.3.2 Inside Marina Chac chi

The White Box

3000 ft

Hotel Grand Oasis Cancun Km. 16. 5

Maki Taco

2800 ft

Boulevard Kukulcan Km 4.5 Zona Hotelera

Cocoa Grill & Seafood Restaurante

2500 ft

Blvd. Kukulcan Km 4.5 En Grand Oasis

Reviews and Ratings

Reviews from guests about their experience.

72%

loved their spa retreat and can’t wait to return.

7.2/10

Very good

Rooms

7.0

Location

8.2

Service

8.3

Dining

7.0

4/5 based on 6638 reviews

#64 of 267 hotels in Cancun based on Tripadvisor

Taylor

United Kingdom, March 2025

7.6/10

I had a wonderful stay at this hotel, primarily due to the attentive staff who really made us feel welcomed. The location is quite good, with easy access to the beach. However, the facilities are showing their age, and the bathrooms could use an upgrade, as they can be uncomfortable during a shower. Despite these drawbacks, the overall experience was enjoyable and offered good value for money.

Rooms

Service

9.0

The service was excellent, with friendly staff going above and beyond to assist us, including helpful directions to local attractions.

Location

8.0

The hotel is conveniently located with direct access to the beach and easy transportation options for exploring the area.

Dining

7.0

Dining options were decent, with interesting and reasonably priced food available at the restaurants, although breakfast could be improved.

Facilities

6.0

While the pool area was spacious and not overly crowded, the overall facilities felt a bit dated and could benefit from renovation.

Percy

United Kingdom, March 2025

6.0/10

My stay at Ocean Spa Hotel had its ups and downs. While the staff was incredibly friendly and attentive, the beach was not as appealing as I had hoped, with some areas being quite dirty and smelly. The all-inclusive package felt excessive, especially since we mostly ventured out for meals. The hotel had some great amenities, but I will say the pool area was poorly utilized during our visit.

Rooms

7.0

The room was spacious and comfortable, featuring large windows that opened to beautiful views. However, it could use some updates.

Service

Location

6.0

While the location allowed for easy access to excursions, the immediate area by the beach left much to be desired in terms of cleanliness and aesthetics.

Dining

6.0

Dining options were adequate, but I felt that the food quality was only okay. I enjoyed breakfast, but lunch and dinner were better off explored outside the resort.

Facilities

5.0

The hotel had good amenities like the pool and beach activities, but the pool was closed for refurbishment, which was disappointing.

James

United Kingdom, March 2025

8.6/10

The hotel offers an incredible experience with outstanding staff who are attentive and hard-working. I loved the clean and spacious rooms with beautiful beach views. The location is excellent for accessing various tours, but the hotel's facilities are a bit dated, and the bathrooms can be uncomfortable. Overall, it’s great value for money, especially considering the amazing service and friendly atmosphere.

Rooms

9.0

The rooms were clean, comfortable, and offered lovely views of the beach.

Service

10.0

The staff were extremely accommodating and friendly, making every interaction enjoyable.

Location

9.0

The location is fantastic, giving easy access to various tourist attractions in Cancun.

Dining

8.0

Dining options were good, especially the buffet. The staff was super friendly and service was quick.

Facilities

7.0

While the pool and amenities were nice, the facilities felt somewhat outdated.

Pat

United Kingdom, February 2025

7.6/10

I had a mix of experiences during my stay at Ocean Spa. The amazing service from staff like Alberto Garcia made a positive impression, and the clean, comfortable rooms added to the enjoyment. However, I encountered several frustrating issues, including a foul smell in the room and inconsistent information from the concierge. The dining options were decent, but the buffet could use improvement. Despite these drawbacks, the overall ambiance of the resort made for a memorable stay.

Rooms

7.0

The room was clean and reasonably comfortable, with a King bed and basic amenities. While it had a bit of a motel feel, it was well-maintained.

Service

8.0

Service from the staff was exceptional, especially from Alberto, who went out of his way to assist. However, some front desk interactions were less satisfactory.

Location

9.0

The location was convenient, allowing easy access to nearby attractions and tours. I appreciated the beautiful view from my room overlooking the courtyard.

Dining

7.0

The dining experience was generally good, with a la carte options being better than the buffet. However, breakfast could have been more varied.

Facilities

7.0

The resort facilities, although limited in activities, offered a nice pool area for relaxation. Overall, they met expectations.

Bill

United Kingdom, December 2024

6.4/10

I had a mixed experience at Ocean Spa Hotel. The staff was wonderfully accommodating, and I felt very much at home during my stay. The food was fresh and delicious, adding to the pleasure of my trip. However, I encountered significant issues with the room service and other amenities, which were frustrating and detracted from the overall experience. While the location is perfect for accessing local tours, the lack of clear communication amongst staff led to several mishaps during my stay.

Rooms

5.0

While the room was spacious and had nice views, I encountered a foul smell that took days to resolve, which was quite disturbing.

Service

6.0

The service at the restaurant was excellent, especially from the staff at the bar and dining area, but my overall experience was marred by miscommunication and unhelpful concierge staff.

Location

9.0

The location is superb, giving easy access to various tours and attractions around Cancun, making it easy to explore.

Dining

7.0

Dining was quite delightful, particularly the fresh fruits and breakfast offerings, though some themes were executed poorly.

Facilities

5.0

It had good facilities overall, but I found the lack of basics like restocked drinks in the room unacceptable, especially at a spa hotel.

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Ocean Spa Hotel, Cancun

About the Hotel

Rooms & Amenities

Dining Options

Leisure & Activities

Services & Local Area

Choose your room type

Price and Room Availability

Getting around

What our guests says about facilities

General

Sports & Fitness

Services

Dining

Children

Facilities for people with disabilities

Spa & Leisure

Room features

Bathroom

Media

Location

Reviews and Ratings