Ocean Spa Hotel Cancun | Cancun ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Blvd. Kukulkan, Km. 3.5, Zona Hotelera, Cancun, Mexico, 77500

Ocean Spa Hotel offers an all-inclusive experience with beachfront access facing Isla Mujeres. The 3-star hotel features 152 rooms, multiple dining options, and two pools, providing a balance of relaxation and recreation.

Rooms & Amenities

Ocean Spa Hotel features rooms with amenities such as laptop-compatible safes, air conditioning, free WiFi, and balconies or terraces with views of the ocean, pool, or gardens. Accommodations include Standard Rooms and Superior Rooms, with options for king-size or full-size beds, accommodating up to four guests.

Dining Options

Dining options at Ocean Spa Hotel include the international buffet serving breakfast, lunch, and dinner, as well as a la carte Italian and Asian restaurants available on specific nights. There is also a pizzeria offering pizza and snacks, and kids, vegetarian, and gluten-free menus are available.

Leisure & Activities

Recreational activities include yoga, pilates, aerobics, kayaking, and beach volleyball at Ocean Spa Hotel. Guests can relax at the full-service spa, which offers various body treatments. Nightly entertainment and daily activities for children, teens, and adults are also provided.

Services & Local Area

Services at Ocean Spa Hotel include a 24-hour reception, concierge service, and daily housekeeping. The hotel is accessible via local bus services, allowing easy travel to nearby attractions and restaurants. Popular nearby landmarks include Playa Tortugas and Scenic Tower Cancun.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

4 persons

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Cancun 3.7 mi

Airports

Isla Mujeres (ISJ) 12.7 mi

Cancun (CUN) 13.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Fantastic Food Experience

My partner and I had an all-inclusive package, and most of our meals were at Restaurante Caracol. The crew was incredibly welcoming, and Ricki provided quick and attentive service. We truly enjoyed the variety of tequilas they offered; it was the highlight of our dining experience!

Hannah1997. United States, 2024-03-15Read full review on

Really good Relaxation

The amenities here are truly excellent! I loved spending time by the pool, where the atmosphere was peaceful and inviting. We could engage in various activities, making it an really good leisure experience overall.

CharlesR2024. Canada, 2024-05-29Read full review on

Cozy and Comfortable Rooms

The rooms at Ocean Spa Hotel were incredibly clean, cozy, and comfortable. The view from the balcony was stunning and made staying there even more enjoyable. I felt relaxed and rejuvenated every time I returned from a day of exploring.

Margaret_Traveler. United Kingdom, 2024-07-10Read full review on

Fun and Engaging Activities

The entertainment options offered were fantastic! I really enjoyed the local bands and the Mexican dancing shows. Camilo, the activities guy, made sure the music was suitable and created a fun atmosphere around the pool.

JohnAdventures. Australia, 2024-09-21Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Baggage storage
Private beach
Elevator
ATM/Cash machine
Barber shop
Vending machines

Sports & Fitness

Canoeing
Tennis court

Services

Shuttle service
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Children

Children's pool

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Beach access
Garden area
Spa & wellness center
Sauna
Steam room
Jacuzzi
Massage

Location

Blvd. Kukulkan, Km. 3.5, Zona Hotelera, Cancun, Mexico, 77500

Map view

street view

Blvd. Kukulkan, Km. 3.5, Zona Hotelera, Cancun, Mexico, 77500

City landmarks

Beach

Playa Langosta

4600 ft

Church

Parroquia de Cristo Resucitado

1.3 mi

Blvd. Kukulkan 5. 5 Playa Langosta

Float Fun Cancun

4200 ft

Blvd. Kukulcan km.5

Galeon Capitan Hook

2300 ft

Blvd. Kukulcan Km. 4.5

Jardin del arte

4300 ft

CancunMexico

El Eden Ecological Reserve

3400 ft

Andiani Travel Group

4100 ft

Monumento a los Ninos Heroes

4100 ft

Beach

Playa Las Perlas

1.0 mi

Av. Bonampak

Malecon Tajamar

1.5 mi

Market

Mercado 28

2.9 mi

Beach

Playa Tortugas

1.5 mi

Kukulcan Boulevard

Club De Playa

1.2 mi

Night club

Barezzito Puerto Cancun

1.5 mi

Harbor

Aquatours Cancun

1.5 mi

Kukulcan Boulevard

Playa Tortuga Ferry Terminal

1.5 mi

Marina Adventure Bay

Bungee in Cancun

1.5 mi

Blvd. Kukulkan k.m. 3.5

Sail Away Cancun

1.5 mi

Cnr Avs Bonampak & Sayil Bullring SM 4A Lote 1

Plaza de Toros Cancun

1.9 mi

Golf Course

Puerto Cancun

1.9 mi

Mall

Malecon Americas Cancun

1.9 mi

Events

B2B Center Cancun

1.9 mi

Store

Superama Bonampak

2.0 mi

Night club

ANTIQUE Puerto Cancun

1.9 mi

Calle Fuego #2

Amigos de Sian Ka'an

2.0 mi

Square

Las Palapas

2.5 mi

Arrecifes

2.2 mi

77500

Palapas, Cancun

2.5 mi

Av. Tulum Esquina Contoy Edificio Plaza Mayaland Local 1

CrossFit Revolver Cancun

2.2 mi

Nearby

Blvd. Kukulcan Km 4.5 Terminal Playa Linda Hotel Zone

Scenic Tower Cancun

1800 ft

Restaurants

Carnitas Michoacan

1.3 mi

Blvd. Kukulkan MZA.30 Km. 3.5 Zona Hotelera

Las Quekas

800 ft

Restaurant

Las Hijas De La Tostada Cancun

1000 ft

km 3.5 Blvd. Kukulcan

Las Hijas De La Tostada

1.1 mi

Boulevard Kukulcan,166 Hotel Zone

Deli Barlovento

1.3 mi

Calle Del Pescador Km 4

Sirenas Raw Bar

1600 ft

Blvd. Kukulcan Km. 4.5

Cocos and Grill

1700 ft

Blvd Kukulcan KM.3.2 Inside Marina Chac chi

The White Box

3000 ft

Hotel Grand Oasis Cancun Km. 16. 5

Maki Taco

2800 ft

Boulevard Kukulcan Km 4.5 Zona Hotelera

Cocoa Grill & Seafood Restaurante

2500 ft

Blvd. Kukulcan Km 4.5 En Grand Oasis

Reviews and Ratings

Reviews from guests about their experience.

82%

loved their spa retreat and can’t wait to return.

8.2/10

Great

Rooms

7.0

Location

8.2

Service

8.3

Dining

7.0

4/5 based on 6638 reviews

#64 of 267 hotels in Cancun based on Tripadvisor

Taylor

United Kingdom, March 2025

7.6/10

I had a wonderful stay at this hotel, primarily due to the attentive staff who really made us feel welcomed. The location is quite good, with easy access to the beach. However, the facilities are showing their age, and the bathrooms could use an upgrade, as they can be uncomfortable during a shower. Despite these drawbacks, the overall experience was enjoyable and offered good value for money.

Rooms

Service

9.0

The service was excellent, with friendly staff going above and beyond to assist us, including helpful directions to local attractions.

Location

8.0

The hotel is conveniently located with direct access to the beach and easy transportation options for exploring the area.

Dining

7.0

Dining options were decent, with interesting and reasonably priced food available at the restaurants, although breakfast could be improved.

Facilities

6.0

While the pool area was spacious and not overly crowded, the overall facilities felt a bit dated and could benefit from renovation.

Percy

United Kingdom, March 2025

6.0/10

My stay at Ocean Spa Hotel had its ups and downs. While the staff was incredibly friendly and attentive, the beach was not as appealing as I had hoped, with some areas being quite dirty and smelly. The all-inclusive package felt excessive, especially since we mostly ventured out for meals. The hotel had some great amenities, but I will say the pool area was poorly utilized during our visit.

Rooms

7.0

The room was spacious and comfortable, featuring large windows that opened to beautiful views. However, it could use some updates.

Service

Location

6.0

While the location allowed for easy access to excursions, the immediate area by the beach left much to be desired in terms of cleanliness and aesthetics.

Dining

6.0

Dining options were adequate, but I felt that the food quality was only okay. I enjoyed breakfast, but lunch and dinner were better off explored outside the resort.

Facilities

5.0

The hotel had good amenities like the pool and beach activities, but the pool was closed for refurbishment, which was disappointing.

James

United Kingdom, March 2025

8.6/10

The hotel offers an incredible experience with outstanding staff who are attentive and hard-working. I loved the clean and spacious rooms with beautiful beach views. The location is excellent for accessing various tours, but the hotel's facilities are a bit dated, and the bathrooms can be uncomfortable. Overall, it’s great value for money, especially considering the amazing service and friendly atmosphere.

Rooms

9.0

The rooms were clean, comfortable, and offered lovely views of the beach.

Service

10.0

The staff were extremely accommodating and friendly, making every interaction enjoyable.

Location

9.0

The location is fantastic, giving easy access to various tourist attractions in Cancun.

Dining

8.0

Dining options were good, especially the buffet. The staff was super friendly and service was quick.

Facilities

7.0

While the pool and amenities were nice, the facilities felt somewhat outdated.

Pat

United Kingdom, February 2025

7.6/10

I had a mix of experiences during my stay at Ocean Spa. The amazing service from staff like Alberto Garcia made a positive impression, and the clean, comfortable rooms added to the enjoyment. However, I encountered several frustrating issues, including a foul smell in the room and inconsistent information from the concierge. The dining options were decent, but the buffet could use improvement. Despite these drawbacks, the overall ambiance of the resort made for a memorable stay.

Rooms

7.0

The room was clean and reasonably comfortable, with a King bed and basic amenities. While it had a bit of a motel feel, it was well-maintained.

Service

8.0

Service from the staff was exceptional, especially from Alberto, who went out of his way to assist. However, some front desk interactions were less satisfactory.

Location

9.0

The location was convenient, allowing easy access to nearby attractions and tours. I appreciated the beautiful view from my room overlooking the courtyard.

Dining

7.0

The dining experience was generally good, with a la carte options being better than the buffet. However, breakfast could have been more varied.

Facilities

7.0

The resort facilities, although limited in activities, offered a nice pool area for relaxation. Overall, they met expectations.

Bill

United Kingdom, December 2024

6.4/10

I had a mixed experience at Ocean Spa Hotel. The staff was wonderfully accommodating, and I felt very much at home during my stay. The food was fresh and delicious, adding to the pleasure of my trip. However, I encountered significant issues with the room service and other amenities, which were frustrating and detracted from the overall experience. While the location is perfect for accessing local tours, the lack of clear communication amongst staff led to several mishaps during my stay.

Rooms

5.0

While the room was spacious and had nice views, I encountered a foul smell that took days to resolve, which was quite disturbing.

Service

6.0

The service at the restaurant was excellent, especially from the staff at the bar and dining area, but my overall experience was marred by miscommunication and unhelpful concierge staff.

Location

9.0

The location is superb, giving easy access to various tours and attractions around Cancun, making it easy to explore.

Dining

7.0

Dining was quite delightful, particularly the fresh fruits and breakfast offerings, though some themes were executed poorly.

Facilities

5.0

It had good facilities overall, but I found the lack of basics like restocked drinks in the room unacceptable, especially at a spa hotel.

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Ocean Spa Hotel Cancun, Cancun

About the Hotel

Rooms & Amenities

Dining Options

Leisure & Activities

Services & Local Area

Choose your room type

Price and Room Availability

Getting around

What our guests says about facilities

General

Sports & Fitness

Services

Dining

Children

Spa & Leisure

Location

Reviews and Ratings